FAQ

Frequently Asked Questions

1. What fabric T-Shirt are we selling on Chicago Blues?

Our T-shirts are made with premium fabric 100% cotton Bio-wash. 

2. Is COD available in my region?

Yes COD facility available.

3. Do you Ship Worldwide?

No, We ship only in India.

4. What are the categories available to shop?

You can shop on our website for Oversize T-shirts , Crew Neck Printed / Plain T-shirts , Full Sleeve T-shirts etc.

5. Is this a genuine Brand?

Yes it’s a genuine Brand & well establish from past 4 years.

6. Where is the Brand located?

It is located in Dehradun (U.K).

7. Is it safe to shop online if I make payment using net banking, Debit card, or Credit Card?

We have trusted and secured payment gateways. It is completely secure to pay online via Credit Card, Debit Card and net banking transactions.

Please Note: We does not ask for your personal information or banking details over call or email. Please do not share the details with anyone. Only follow the secured checkout process at the Website.

8. What should I do if my payment fails?

Make sure you have entered the correct account. In case your amount has been debited after a payment failure, it is automatically reversed back by the respective bank within 48-72 business hrs. But if you didn't receive the refund then please contact your Bank once

9. What if we don’t like the product ? Can we return/exchange the same?

You may exchange most new, unopened and packed in original packing with all tags within 7 days of delivery. To exchange your item you need to ship the product to our address within 7 days of delivery. Once we receive the product, we will dispatch your exchanged item within 48 hours. Please note we will exchange only once with same design as you have bought. 

Note: Return are not applicable on any discounted and offer products & Sale Products . You may only return non-discounted & non-offer & non Sale products (without any kind of discount, Sale or offers applied), most new, unopened and packed in original packing with all tags within 7 days of delivery. To return your item you need to ship the product to our address within 7 days of delivery. Once we receive the product, we will refund your amount deducting Rs.80 within 48 hours.

For COD Orders: A gift card of the ordered value will be sent to your registered email address/contact number within 48 hours after receiving your order at the warehouse and Quality Check of the product(s).

10. How many days it will take to deliver the parcel to me doorstep?

The tentative delivery period varies from 4-5 days. However, the actual delivery time may vary due to unexpected circumstances.

11. Is there any offer available on website?

Yes there are exiting offer’s available on the website 

12. How i get a confirmation that my order is placed successfully?

Once the order is shipped from the warehouse you will receive the tracking details via SMS and email.

Things To Consider - 

  • The customers are requested to check the size guide before placing the order.
  • The color of the product(s) may vary as per the customer's screen resolution.
  • Please provide your WhatsApp registered number for timely updates and a better shopping experience.
  • If the customer receives a torn parcel/unrelated product(s)/empty parcel, they are requested to raise a query within 48 hours of delivery. For a safer side, we suggest our customers to create an unboxing video of the parcel to serve you better.